Jun 29, 2023
Elevate Your Client Experience with Brand Customizations on LaunchBay
By
Perry

Brand customizations are here! If you're a LaunchBay user, you can now tailor your client portal and email communications in LaunchBay to your unique brand identity.
Your client portals are now fully white-labeled, giving you the ability to upload a logo, choose a primary color, and personalize the sending name on all emails. This has unquestionably been our most requested feature, and it's now live, empowering you to provide a seamless, professional experience to your clients.
How LaunchBay White Label Client Portals Work
With LaunchBay, customizing your portal branding has never been easier. After creating a new account or logging in, you can navigate to the branding section on the left-hand side of your admin dashboard. Here, you have the opportunity to upload your logo and choose a primary color. The live preview feature allows you to see how both your client portal and client emails will appear.
https://youtu.be/f8aSBL5L4-U
Deliver a Better, More Professional Client Experience
The introduction of brand customizations in LaunchBay significantly enhances your client experience. By personalizing the client portal and emails with your logo and colors, you establish a sense of familiarity and professionalism. Clients will feel a connection to your brand right from the start, fostering trust and loyalty.
And, most importantly, now that your portal and emails are white-labeled, LaunchBay's Requests and Automated Reminders become even more powerful, as your brand is behind them.
As a reminder, here is a list of current Request Types in LaunchBay:
- Complete a Form
- Design Feedback
- Upload Documents
- Complete Tasks
Are you ready to leverage Requests, Automated Email Reminders, and a White-Labeled Client Portal to provide a better client experience?Click here to sign-up and try out LaunchBay today.


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