Centralize everything for your customers in one client portal

Deliver a white-glove onboarding experience that takes customers from kickoff to live, with projects, files, data collection, and tasks all in one collaborative workspace.
Powering 20,000+ onboarding projects every month
LaunchBayClient Portal Software for B2B Teams

Get customers to value, without the guesswork

A clear path forward

A progress tracker shows your customer exactly where they are, what's done, and what's next.

No more hunting across tools

Tasks, forms, files, contracts, and meetings all live in the portal, so your customer always knows where to look and what's next.

Consistent outcomes for every customer

Build the portal once from a template and every customer gets the same proven process.

A better customer experience, from start to finish

A client portal that actually does the work

Portals are where the work happens.

Tasks carry the forms, documents, and approvals your customer needs, with reminders built in, so what used to take weeks of back-and-forth comes back in days.

White-labeled and branded to you

Your customer shouldn't feel handed off to a third party the moment onboarding starts.

The client portal is branded to your company with your logo, colors, custom domain, and favicon, so your customer lands in something that feels like a natural extension of you, not another vendor tool they have to figure out.

Show customers the path, and the progress

Every portal opens on a progress tracker that lays out every stage from first call to go-live.

Your customer always knows which stage they're in, what they just finished, and what's next, so onboarding feels like forward motion instead of a black box.

Keep every conversation in the portal

Messages  and updates happen right in the portal, tied to the task they're about.

Your customer always knows what was said and where to find it, instead of hunting through email threads.

Automate customer onboarding from day one

When a deal closes, trigger a portal automatically.

Customers land in a branded workspace with their tasks, forms, contracts, and files ready to go. No manual setup, no scattered emails, and no delays getting started.

Keep exploring LaunchBay's features

Unified Inbox

Manage every client conversation from one inbox. Internal notes, @mentions, and client-facing messages all tied to the right project.

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Automations

Pair your portals with automated workflows that trigger tasks, messages, and follow-ups when deals close or milestones are reached.

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Templates

Turn onboarding processes into reusable templates and ensure your team's A-game is brought every time.

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Frequently Asked Questions (FAQs)

How is LaunchBay different from other client portals like Assembly or Moxo?
Most client portal tools are a file store with a chat window bolted on. LaunchBay is the workflow itself, inside a portal. Tasks, forms, contracts, approvals, and communication all connect to the process your team is already running, so the portal isn't something you bolt onto your business. It's where the work happens.
Can I match the portal to my own branding and domain?
Yes. Add your logo, colors, and company name on any plan. On Premium you can set a custom domain like portal.yourcompany.com, upload your own favicon and header image, send emails from your business address, and remove all LaunchBay branding.
Do my customers need an account or password to log in?
By default, customers reach their portal through a secure magic link, no account, no password, nothing to download. If your team needs it, password-protected portals are available as a setting on the Premium plan.
Can I customize what's inside each portal?
Yes. Beyond the default pages, you can build custom pages and embed dashboards, forms, or any third-party tool right inside the portal. Configure it per project or save it to a template, so every customer gets a portal shaped to their workflow.
What can my team and customers actually do in the portal?
Assign and complete tasks, collect forms and files, send contracts for e-signature, share deliverables for approval, message in context, log meetings, and track progress, all in one place for your team and theirs.

Take command of every customer onboarding.

One platform to run, monitor, and manage every customer onboarding, with full visibility into every account.

Ready to stop wondering where things stand?