Centralize everything for your customers in one client portal

Deliver a white-glove onboarding experience that takes customers from kickoff to live, with projects, files, data collection, and tasks all in one collaborative workspace.
Powering 20,000+ onboarding projects every month
LaunchBayClient Portal Software for B2B Teams

Get customers to value, without the guesswork

A clear path forward

A progress tracker shows your customer exactly where they are, what’s done, and what’s next. They can access it in their portal via a secure magic link.

No more hunting across tools

Tasks, forms, files, contracts, and meetings all live in the portal, so your customer always knows where to find what they need.

Consistent outcomes for every customer

Build the portal once from a template so every customer gets the same proven process across every industry you serve.

A better customer experience, from start to finish

A client portal that actually does the work

Portals are where the work happens.

Tasks carry the forms, documents, and approvals your customer needs, with reminders built in, so what used to take weeks of back-and-forth comes back in days.

White-labeled and branded to you

Your customer shouldn't feel handed off to a third party the moment onboarding starts.

The client portal is branded to your company with your logo, colors, custom domain, and favicon, so your customer lands in something that feels like a natural extension of you, not another vendor tool they have to figure out.

Show customers the path, and the progress

Every portal opens on a progress tracker that lays out every stage from first call to go-live.

Your customer always knows which stage they're in, what they just finished, and what's next, so onboarding feels like forward motion instead of a black box.

Keep every conversation in the portal

Unlike other client portal software, LaunchBay keeps messages and updates right in the portal, tied to the task they're about.

Your customer always knows what was said and where to find it, instead of hunting through email threads.

Automate customer onboarding from day one

When a deal closes, trigger a portal automatically.

Customers land in a branded workspace with their tasks, forms, contracts, and files ready to go. No manual setup, no scattered emails, and no delays getting started, unlike piecing one together yourself in Notion or ClickUp.

The right client portal for your industry

See how law firms, accounting firms, financial advisors, and agencies use LaunchBay to run client work in one branded portal.

Manage document-heavy, approval-driven client work with clarity and control

“LaunchBay easily saves us over 15 hours per week by automating and streamlining our client onboarding process."

Client work launched automatically in branded portals
Document collection, forms, and embedded eSignatures
Audit-ready record of every client milestone
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Run every client matter with clear ownership and visibility

"LaunchBay does everything we've dreamed of and more when it comes to onboarding software customers."

Clients access portals with a single magic link
Automated reminders keep client tasks moving
Shared inbox so no client conversation is stuck in one person's email
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Standardize client work across every engagement

"LaunchBay gives us one home to manage every aspect of our client work, helping us complete projects faster."

Reusable templates per engagement type
Loginless portals for ongoing client access
Shared inbox for support and document requests
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Keep every client relationship on track while collecting documents, agreements, and approvals

"Since implementing LaunchBay, a single team member can do the same work that once required four people."

Account-opening tracked through structured stages
File annotations and approvals on every document
Automated reminders that move client paperwork forward
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Frequently Asked Questions (FAQs)

How is LaunchBay different from other client portals like Assembly or Moxo?
Most client portal tools are a file store with a chat window bolted on. LaunchBay is the workflow itself, inside a portal. Tasks, forms, contracts, approvals, and communication all connect to the process your team is already running, so the portal isn't something you bolt onto your business. It's where the work happens.
Can I match the portal to my own branding and domain?
Yes. Add your logo, colors, and company name on any plan. On Premium you can set a custom domain like portal.yourcompany.com, upload your own favicon and header image, send emails from your business address, and remove all LaunchBay branding.
Do my customers need an account or password to log in?
By default, customers reach their portal through a secure magic link, no account, no password, nothing to download. If your team needs it, password-protected portals are available as a setting on the Premium plan.
Can I customize what's inside each portal?
Yes. Beyond the default pages, you can build custom pages and embed dashboards, forms, or any third-party tool right inside the portal. Configure it per project or save it to a template, so every customer gets a portal shaped to their workflow.
What can my team and customers actually do in the portal?
Assign and complete tasks, collect forms and files, send contracts for e-signature, share deliverables for approval, message in context, log meetings, and track progress, all in one place for your team and theirs.

Get back to the work you're best at.

LaunchBay's AI-powered client portal handles the collecting, reminding, and following up, so your team spends less time chasing clients and more time delivering.

Ready to stop chasing?