Customer Case Studies

See how agencies, consultants, and service teams use LaunchBay to automate client onboarding and deliver a better client experience.

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"Instead of checking email, Monday, Slack, and Notion, I just open LaunchBay. Everything I need for client projects lives in one place. I see what I need to do next, and I get to work."

Lauren Hammonds

Senior Graphic Designer

35%
faster
client onboarding
5
fewer
tools needed
90%
less
client calls and emails
Software

"LaunchBay client portals give us a level of credibility our competitors don't have. Our biggest clients have started referring even bigger clients, and it's a direct result of our client portal experience."

Mariah Gates

CEO

3+
hours
saved per day
30
clients/mo
onboarded automatically
2x
increase
in client referrals
Consulting

"Before LaunchBay, we would spend 4+ hours per client tracking down onboarding information. Now, with automated follow-ups doing the heavy lifting, that entire process takes just 15 minutes."

Lloyd Boolkin

Head of Customer Success

90%
faster
client onboarding
4+
hours
saved per client
100%
less
manual follow-ups
Software

"The ability to productize a service using LaunchBay has been a game changer. Repeated tasks, automated follow-ups, deadlines met, without chasing anyone."

Justin Kavanaugh

CEO of Sites at Scale

15+
hours
saved per week
2x
faster
client onboarding
90%
fewer
client calls and meetings
Web Design

“We used to need a team of four full-time staff members to onboard clients. Since LaunchBay, a single person is all we need."

Wade Lindquist

Vice President

80+
hours
saved per week
70%
faster
client info collection
7
less
days to onboard
Marketing

"Thanks to LaunchBay, we’ve reached full capacity for our programs while saving over 50 hours each week. Not only have we increased the number of available slots, but we’re filling them faster than ever before."

Brooke LeMasters

Director of Operations

10+
hours
saved per program
90%
less
manual follow-ups
50+
hours
saved per week
Education

“Before, we could only take on 5 clients because we were using email, spreadsheets, and constantly chasing people down. Thanks to LaunchBay, we can handle 20."

Dr. Sarah Wilson

CEO & President

4x
increase
in client capacity
10+
hrs/week
saved per employee
90%
less
manual follow-ups
Consulting

"LaunchBay lets us manage internal work and client communication in one place. Projects move faster, which means we're more profitable and produce better work"

Stephanie Hofhenke

Founder

20+
hours
saved per week
50%
faster
client approvals
2x
easier
workflow updates
Marketing