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Looking for the best
Moxo alternative?
Switch to the onboarding platform that’s faster to launch, easier for clients, and smarter for your team.
Why do users prefer LaunchBay?
40+
hours saved
per week with reusable workflows and templates.
83%
faster onboarding
with automated contract, forms, and file collection.
2x
new client capacity
by streamlining onboarding, updates, and communication.
72%
fewer follow-ups
with automated client reminders and real-time project tracking.
Trusted by Customer and Operation Leaders at top B2B companies
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“Before LaunchBay, we would spend over four hours per client tracking down onboarding information. Now, that entire process takes just 15 minutes—freeing up our team to focus on delivering value instead of chasing clients.”
Moxo customers are switching to LaunchBay— here’s why
Slow setup and steep learning curve
Moxo often requires hands-on onboarding from their team, which slows implementation and delays launch timelines. Many users report that it can take months to get fully up and running, limiting your ability to move quickly or make changes on your own.
Clunky client communication
Moxo’s chat lives inside individual workspaces instead of a unified message center. This makes it harder to view and manage all client conversations in one place, especially when working across multiple clients or projects.
Workflow builder is more complex than most teams need
While Moxo offers robust workflow automation, building and maintaining flows can be time-consuming. For teams that need simple client-facing checklists, forms, or approvals, the builder often feels heavier and more complicated than necessary.
Expensive, unclear pricing creates barriers
Moxo does not publicly share their pricing. Plans are customized and can become costly as you add internal users and client accounts. Users report pricing starting around $450/month, with additional costs for specific features and integrations.
Sourced from verified G2 & Capterra reviews
Onboard smarter and scale faster with LaunchBay
Start eliminating onboarding busywork minutes after signing up
LaunchBay removes onboarding busywork so you can move fast. Trigger next steps, assign task owners, reuse templates, and send automated reminders — all while giving your team and clients clear visibility into what’s done, what’s next, and what’s overdue.
Scale client capacity without having to hire
LaunchBay centralizes client activity and internal workflows so you can onboard more clients without expanding your team. Clients complete tasks and track progress in a branded portal, while your team works behind the scenes in one organized place.
Easily create automated workflows for client and team tasks
Build multi-step workflows with triggers, conditional logic, and automated follow-ups. Launch onboarding sequences automatically, create projects, assign tasks, and invite clients as soon as a deal closes in your CRM.
Clear visibility from onboarding to activation
Customers always know what’s next, and your team gets real-time visibility into every onboarding project at a glance. Reduce follow-up work and support overhead while helping your CS team focus on activation.
4 areas where LaunchBay dominates Moxo
Create a scalable onboarding process in less than an hour
LaunchBay's AI turns your current onboarding process into a repeatable onboarding playbook — complete with tasks, forms, and follow-ups — in minutes. Whether you’re switching from spreadsheets or another tool, you can launch a scalable workflow in under an hour.
Moxo’s workflow system is powerful but complex and difficult to configure. Setting up tasks requires configuring actions, parties, and conditional logic, which slows implementation and makes even simple processes feel more complicated than most teams need.
Accelerate time to value and reduce churn risk
LaunchBay's branded, loginless portals automate the collection of forms, files, and contracts so you can move clients from onboarding to full adoption faster — helping them reach value sooner and reducing churn risk.
Moxo’s loginless access still drops clients into a structured workspace designed for broad collaboration. While powerful, the interface includes multiple modules and views that can feel overwhelming for clients who only need to complete assigned tasks or share deliverables.
Manage client communication at scale from one unified inbox
All client communication flows into LaunchBay's centralized Message Center. Your team sees every conversation across every client in one place, can assign messages, and never loses context — keeping collaboration fast and organized.
Moxo stores messages inside separate workspaces. Conversations stay siloed per client or project, and there’s no unified inbox for team-wide visibility. This forces teams to jump between workspaces and makes it harder to track communication across clients.
Track billable hours without leaving your onboarding platform
LaunchBay includes built-in time tracking that connects directly to client tasks and workflows. Teams can log hours, monitor utilization, and keep billing aligned with real work.
Moxo does not offer native time tracking or timesheets. Teams must rely on external time-tracking tools and manually sync data back to each workspace, creating extra admin work and increasing the risk of missing or inaccurate time records.
"LaunchBay has helped us automate our onboarding process, simplify our deal-closing process, and keep our client projects more organized. My team also loves LaunchBay, as it allows them to do more in fewer hours by eliminating client follow-ups and tedious project management tasks."
Moxo vs. LaunchBay
Moxo’s complex setup and siloed communication slow teams down. LaunchBay gives you a fast, modern onboarding platform that’s easy to launch, simple for clients, and effortless to scale.
Client Experience
Unlimited Client Portals
NO
Portal limits depend on your custom package and may scale with usage.
Yes
Every plan includes unlimited clients and unlimited portals.
Loginless Client Portal Access
Yes
Yes
White-labeling & Custom Domains
YeS
Yes
Project Progress Tracker for Clients
YES
Yes
Custom App & Website Embeds
YES
Yes
Live Chat in Portals
YES
Yes
Admin & Back-office Tools
Digital Contract Signing
YES
Yes
Client Directory (CRM)
YES
Yes
File Feedback & Approvals
yes
Yes
Client Service Requests
yes
Yes
Time Tracking
no
No native time tracking features.
Yes
Fully integrated time tracking inside the app.
Client Communication Inbox
yes, but...
Inbox exists per project; no unified view across all clients.
Yes
Manage all client chats, comments, and requests from a centralized inbox.
Custom Fields
YES, but...
Custom fields are workflow-only and not available across clients, tasks, or projects
YeS
Custom fields can auto-populate data from your CRM or from forms clients complete in portal pages and tasks.
Workflow & Automation
Turnkey Automated Task Reminders
YES
Yes
Workflow Automations
YES
Yes
Zapier Integration
No
No public, plug-and-play Zapier integration
Yes
Native Zapier integration with a wide range of triggers and actions.
Recurring Tasks
no
No native support for true recurring tasks (daily/weekly/monthly).
Yes
Create recurring tasks in templates with any daily/weekly/monthly cadence.
AI & Innovation
AI Clients
No
No simulated clients for workflow testing or prototyping.
Yes
Simulated AI clients for testing onboarding workflows.
AI Project Builder
No
Projects templates must be created manually.
Yes
Auto-generates full project templates from a short prompt.
AI Form Builder
No
Projects templates must be created manually.
Yes
Auto-generates full project templates from a short prompt.
AI Meeting Notes
No
Projects templates must be created manually.
Yes
Auto-generates full project templates from a short prompt.
The smarter way to onboard clients
Replace scattered tools with one automated, branded platform built for visibility, consistency, and trust.
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