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Scale your SaaS onboarding without adding headcount
LaunchBay helps B2B software teams automate client onboarding and implementation so customers activate faster, teams stay aligned, and growth is not constrained by manual ops work.
Accelerate activation. Stop churn before it starts.
Get customers to first value faster
Automate intake, file uploads, forms, and onboarding tasks so new customers can move forward immediately. Eliminate kickoff delays and shorten the gap between contract signed and first value delivered.
Real-time onboarding visibility
Give customers a shared onboarding roadmap with real-time progress tracking. Everyone knows what is next, what is blocked, and where things stand, reducing confusion, status emails, and early-stage frustration.
Scale CS without scaling headcount
Centralize onboarding in a single, loginless portal where customers complete tasks, share assets, and stay aligned. Your CS team spends less time chasing inputs and more time driving outcomes and adoption.
Features built for B2B software onboarding
Branded Onboarding Portals
LaunchBay centralizes every onboarding requirement in one portal, helping B2B software companies deliver a polished first impression while accelerating activation. Customers always know where to go. Your team always knows what is done, what is missing, and what is blocking go-live.
Real-Time Implementation Tracking
Give customers, onboarding managers, and customer success teams shared visibility into onboarding progress. With real-time progress tracking, your SaaS CS team can spot bottlenecks early, set clear expectations, and keep every account on track to activation.
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Integrations
LaunchBay connects directly to the tools your B2B software team already uses, including CRMs, scheduling tools, document storage, and more. Your onboarding system works as an extension of your existing stack, not another silo your team has to manage.
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Embedded eSignatures
Collect contracts, agreements, and approvals directly inside the onboarding experience. Customers review and sign without leaving the portal, keeping momentum high and reducing delays between deal close and implementation start.
Loginless Client Access
Make it easy for customers to engage from day one with secure, loginless access to their onboarding portal. By removing access friction, LaunchBay increases task completion rates, keeps onboarding moving, and helps software teams deliver first value faster.
The smarter way to onboard clients
Replace scattered tools with one automated, branded platform built for visibility, consistency, and trust.