About LaunchBay | Customer Onboarding Automation Platform

LaunchBay is the command center for customer onboarding and implementation. The team that gets customers from Closed/Won to live has never had one place to see where every account stands. LaunchBay brings every form, document, meeting, and task into that one place, so onboarding a new customer feels like a win, not a fire drill.

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LaunchBayThe Customer Onboarding Platform

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What is LaunchBay?

LaunchBay is the customer onboarding and implementation platform for the post-sales teams responsible for getting customers live.

Our three co-founders know the onboarding problem firsthand. In our prior businesses, getting a customer live meant cobbling together spreadsheets, email, and Google Drive, then chasing everyone to find out where things stood. No tool was built for the job, so we built one.

That experience shaped how we built LaunchBay and our values:

Visibility & Transparency

Structure & Insights

Collaborate
& Empower

Automate
& Elevate

What is LaunchBay's purpose?

LaunchBay exists because getting a customer live is too important to run out of spreadsheets, email threads, and a project tool built for internal work, not customer work. Every day an onboarding drags is revenue sitting still and a customer wondering if they made the right call.

Our purpose is to give the team that owns onboarding one place to run it, see it, and keep it moving, from Closed/Won to live.

“LaunchBay easily saves us over 15 hours a week by removing the need for manual follow-ups and calls to gather client files, feedback, and approvals - so projects move to completion faster.”

Justin Kavanaugh

Sites as Scale

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Meet The LaunchBay Team

Perry Rosenbloom founded Brighter Vision, a SaaS website design and marketing platform for mental health services. Brighter Vision was entirely bootstrapped until being acquired by EverCommerce in August 2020.

Perry Rosenbloom

CEO & Co-founder

Zarchary Garbow co-founded Funeral Innovations and bootstrapped it until acquisition by Tribute Technology Holdings in March 2021.

Zack Garbow

CTO & Co-founder

Sam Chlebowski joined Brighter Vision as employee #3 shortly after its founding and played a critical role building and scaling the company’s Sales, Marketing, and Customer Success teams.

Sam Chlebowski

Co-founder & Head of Content

As the first hire on Brighter Vision’s sales team, Matt Corson was crucial to the company’s growth from 1000 to 5000 customers, helping to pave the way for its sale to EverCommerce in August 2020.

Matt Corson

Account Executive

Josh Gill previously co-founded a real estate marketing startup and was an early engineer at several other SaaS startups. Prior to joining LaunchBay, Josh was the Director of Engineering for 8 companies within the EverCommerce ecosystem.

Josh Gill

Senior Engineer

Before joining LaunchBay, Evan worked at another SaaS startup in the client onboarding, engagement, and project management space prior to it being sold to Bow River Capital in 2023.

Evan Gallagher

Account Executive

Michaela has been in the tech startup space for over three years. At LaunchBay, she works closely with customers to ensure their success using the platform and maximizing its value.

Michaela Jarvis

Customer Success Manager

Alanna started her career at Brighter Vision on the Support team, where she quickly advanced into Product QA and Management. At LaunchBay, she operates at the crossroads of Support and QA, translating technical detail into meaningful impact for both the product and the people who use it.

Alanna Preece

Customer Support Representative

Take command of every customer onboarding.

One platform to run, monitor, and manage every customer onboarding, with full visibility into every account.

Ready to stop wondering where things stand?

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