Insights for teams that onboard smarter

Actionable strategies, playbooks, and inspiration to help B2B service and software companies streamline onboarding, scale efficiently, and deliver world-class client experiences.
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AI Meeting Notes, Built-in Time Tracking, and More!
Product Updates
AI Meeting Notes, Built-in Time Tracking, and More!

September brought a new level of structure and accountability to LaunchBay. From time tracking and clearer message ownership to smarter client notifications, teams now have complete visibility into every moving part of a project.

By

Sam Chlebowski

October 9, 2025
The 5 Best Client-Facing Project Progress Trackers for Agencies (2025)
Software Comparisons
The 5 Best Client-Facing Project Progress Trackers for Agencies (2025)

Here’s the truth: many agencies lose clients not because the results are bad, but because they can’t see the work. Project progress trackers bridge the gap between what feels routine for your team and what feels invisible to your clients.

By

Sam Chlebowski

September 29, 2025
Master Time Tracking with LaunchBay: Setup, Benefits, and Best Practices
Blog Posts
Master Time Tracking with LaunchBay: Setup, Benefits, and Best Practices

Accurately tracking time has always been one of the most common challenges for service-based businesses. Whether you’re running an agency, managing client projects, or coordinating teams, keeping projects on schedule and budgets under control requires visibility into how time is being spent.

By

Sam Chlebowski

September 26, 2025
Calendar View, AI Stage Builder, Custom Signing Order for Contracts, and More! August 2025 Release Notes
Product Updates
Calendar View, AI Stage Builder, Custom Signing Order for Contracts, and More! August 2025 Release Notes

August was a milestone month for LaunchBay. In just 30 days, we shipped dozens of client-requested features and team-driven improvements—setting a new bar for how quickly we’re advancing toward our goal of building the world’s best customer onboarding platform.

By

Sam Chlebowski

September 5, 2025
How to Automate Client Requests in LaunchBay with Portal Tabs & Embedded Forms
Blog Posts
How to Automate Client Requests in LaunchBay with Portal Tabs & Embedded Forms

Managing client requests shouldn’t feel like chasing scattered emails, Slack messages, or sticky notes. With LaunchBay’s Client Requests feature, you can give your clients a simple, self-service way to request additional work—and instantly turn those requests into actionable tasks for your team.

By

Sam Chlebowski

September 3, 2025
How Much Time & Money Can Marketing Agencies Save with Client Onboarding Automation? [Real Statistics]
Blog Posts
How Much Time & Money Can Marketing Agencies Save with Client Onboarding Automation? [Real Statistics]

Manual onboarding doesn’t just create delays. It eats into billable hours that could be spent on strategy and creative work. Or worse, it leaves clients with a rocky first impression that can lead to early churn.

By

Sam Chlebowski

September 1, 2025

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