Sam Chlebowski, co-founder of LaunchBay, joined Matt Medeiros on The WP Minute+ for an episode called "The Right Way to Onboard Your Agency Clients."

The conversation covers how agency business models have shifted, why niching down matters more than ever in a competitive market, and where standardization crosses over into productizing a service. Sam and Matt dig into the role client onboarding plays in agency success, why project visibility gets overlooked, and how community and expertise factor into growth. The episode includes a live walkthrough of LaunchBay in action.

Where to watch/listen:

• Watch on YouTube
• Listen on Apple Podcasts

About the host

Matt Medeiros hosts The WP Minute, covering news and interviews across the WordPress ecosystem. He's also Community Evangelist at Gravity Forms and hosts The Matt Report.