The Client Collaboration Platform for B2B Teams

Run All Client Work in One Place

LaunchBay replaces scattered tools with one shared workspace for client onboarding, collaboration, and project delivery.

Tasks, approvals, files, and communication -- all in one place for your team and your clients.
Powering 20,000+ client projects every month

Everything you need to run client work

Turn closed deals into client work automatically

Connect LaunchBay to your CRM so every closed deal automatically creates a structured client workspace with tasks, documents, and next steps.

Your team gets instant clarity. Your client gets an elevated experience.

No manual setup. No delays. Just client work, ready to go.

15

+

hrs/wk

Saves 15+ hours each week managing client work with LaunchBay.

Built for teams where client work is messy

LaunchBay brings order to the chaos of managing clients -- from kickoff through delivery.

Standardize client onboarding, approvals, and delivery without endless follow-ups

“LaunchBay easily saves us over 15 hours per week by automating and streamlining our client onboarding process."

Collect files, forms, and signatures
File annotations and approvals
Centralize customer communication
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Run structured customer onboarding and implementations with clear ownership and visibility

"LaunchBay does everything we've dreamed of and more when it comes to onboarding software customers."

Clients access portals with a single, secure link
Automated follow-ups for client tasks
Built-in chat centralizes client communication
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Keep complex CRM setups on track while collecting client data, access, and approvals

“Before LaunchBay, we would spend over four hours per client tracking down onboarding information. Now, that entire process takes just 15 minutes"

File annotations and approvals
Collect files, forms, and signatures
Automated task reminders
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Guide clients through structured engagements with clear steps and milestones

"LaunchBay gives us one home to manage every aspect of our client work, helping us complete projects faster."

Collect signatures, files, forms, and more
Automated reminders for client tasks
Project progress tracker to keep clients accountable
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Manage document-heavy, approval-driven onboarding with clarity and control

"Since implementing LaunchBay, a single team member can do the same work that once required four people."

Automate client onboarding in white-label portals
Collect forms, files, signatures, and more
Track project progress and eliminate roadblocks
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Run client operations without the chaos

LaunchBay helps you onboard clients faster, automate follow-ups, and scale your client operations without adding headcount or admin overhead.

Keep client work moving

Clients get clear tasks, reminders, and deadlines so projects progress without constant follow-ups.

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Deliver a premium client experience

White-labeled client portals give customers one place to collaborate with your team, share files, and stay aligned.

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Close deals and start work instantly

Send contracts, collect signatures, and launch client work without switching tools.

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Client feedback, without the follow-up

Clients review, annotate, and approve files right in their portal. You stay in the loop, keep projects moving, and never need a "Just checking in…" email.

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Onboard clients faster

Automate your document & file collection processes and eliminate bottlenecks in your client workflows.

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Give clients (and your team) real-time visibility

Clients can log in anytime to see what’s complete, what’s coming, and what’s holding things up—no back-and-forth required.

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Case Studies

Happier clients. Faster launches. Less chasing.

“Before LaunchBay, we would spend over four hours per client tracking down onboarding information. Now, that entire process takes just 15 minutes—freeing up our team to focus on delivering value instead of chasing clients.”

Lloyd Boolkin

Head of Customer Success

View Case Study
90%
faster

client onboarding

4+
hours

saved per client

100%
less

manual follow-up emails

"LaunchBay allows us to manage internal work and client-facing communication in one place. Our projects are moving forward faster, which helps us be more profitable and produce better work for each client."

Stephanie Hofhenke

Founder

View Case Study
20+
hours

saved per week

50%
faster

feedback & approval on client files

2x
easier

internal workflow updates

"The ability to productize a service using LaunchBay for onboarding has been a game changer for us. It’s allowed us to set up repeated tasks with automated follow-ups to ensure customers provide the information we need by the due dates we set."

Justin Kavanaugh

CEO of Sites at Scale

View Case Study
15+
hours

saved per week

2x
faster

client onboarding

90%
fewer

client meetings and phone calls

“We used to need a team of four full-time staff members to onboard clients. Since LaunchBay, a single person is all we need, and we've been able to move the other three team members to more revenue-focused roles."

Wade Lindquist

Vice President

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80+
hours

saved per week

70%
faster

client information collection

7
less

days to onboard clients

“Instead of checking email, Monday, Slack, and Notion, I just open LaunchBay. I see what I need to do next, and I get to work.”

Lauren Hammonds

Senior Graphic Designer

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35%
faster

client onboarding

5
fewer

tools needed for onboarding

90%
decrease

in follow-up calls & emails

“Before, I could only take on five clients because I was using paper, spreadsheets, and constantly chasing people down. Now, I can handle twenty. I just hit a button and occasionally send a quick check-in message. LaunchBay lets us grow without getting bogged down by manual processes.”

Dr. Sarah Wilson

CEO & President

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4x
increase

in client capacity

10+
hrs/week

saved per employee

90%
less

manual follow-ups

"Thanks to LaunchBay, we’ve reached full capacity for our programs while saving over 50 hours each week. Not only have we increased the number of available slots—we’re filling them faster than ever by eliminating manual back-and-forth and streamlining communication."

Brooke LeMasters

Director of Operations

View Case Study
10+
hours

saved per program

90%
less

manual follow-ups

50+
hours

saved per week

"LaunchBay client portals give us a level of credibility our competitors don't have. In the last few months, our biggest clients have started referring even bigger clients, and it's a direct result of a client experience."

Mariah Gates

CEO

View Case Study
3+
hours

saved per day

30
clients/month

onboarded automatically

2x
increase

in new client referrals

Run client work the smarter way

Replace scattered tools with one platform for onboarding clients, coordinating work, and delivering a better client experience.