Stop chasing clients across email and Slack

Bring all your client chat, file approvals, and task requests into one place—no logins, no confusion. LaunchBay’s Message Center keeps everything on track from kickoff to final delivery.

One place for every client message, task, and approval

Client tasks, approvals, and requests—managed in one centralized Inbox

Loginless client access

No logins, no lost clients.

Clients access their portal via secure magic links—no passwords, no setup. That means faster replies, more completed tasks, and zero friction for your clients.

Private team collaboration

Keep private chat private.

Collaborate privately with your team on any client message or task. Add context, tag teammates, and track conversations—without showing clients the behind-the-scenes chatter.

Task Creation & Tracking

Instantly convert client messages into tasks.

No more copy-pasting requests from Slack or email. Turn client feedback, file uploads, or questions into tasks with one click—and LaunchBay will follow up until it’s done.

FREE TOOL

Create SOP templates with AI
Standard Operating Procedures (SOPs) help your business run more efficiently and increase its overall value. With LaunchBay's free AI-powered SOP builder, you can generate fully reusable onboarding SOPs in just minutes.
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FREE EBOOK

Improve your client onbarding process
Download our free eBook and discover how the hidden costs of client onboarding are killing your growth. Discover common costly mistakes to avoid and get actionable advice for improving your onboarding process.
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Frequently Asked Questions (FAQs)

What is LaunchBay’s Message Center, and how does it improve client communication?
LaunchBay’s Message Center is a centralized place to manage all client conversations, comments, and messages. It keeps communication tied directly to projects and tasks instead of scattered across tools. This ensures nothing gets missed and conversations stay actionable.
How does the LaunchBay Message Center help agencies and service teams stay organized?
The Message Center brings all client messages into one organized workspace. Teams can reply quickly, track context, and convert messages into tasks when action is needed. This keeps work moving without losing important details.
What client communication tasks can LaunchBay automate in the Message Center?
LaunchBay can automate reminders, follow-ups, and task-related notifications inside the Message Center. Messages are triggered based on task status, deadlines, or workflows. This reduces manual outreach and keeps clients engaged.
How does AI assist with client communication workflows in LaunchBay’s Message Center?
LaunchBay uses AI to help streamline communication by identifying action items and supporting task creation from messages. This helps teams move faster and ensures important client requests don’t fall through the cracks.
Can the Message Center help automate client onboarding and welcome messages?
Yes. The Message Center can be used to send automated welcome messages, onboarding instructions, and next-step reminders. This creates a consistent, professional onboarding experience for every client.
What are best practices for managing client communication in LaunchBay’s Message Center?
Best practices include keeping communication tied to specific projects, converting messages into tasks when action is required, and using automation for routine follow-ups. LaunchBay supports this by keeping all messages contextual and organized. This leads to clearer communication and faster execution.
How does LaunchBay’s Message Center compare to tools like email, Slack, or Microsoft Teams?
Unlike standalone tools like email or Slack, LaunchBay’s Message Center keeps communication connected to client work. Messages, tasks, and files live in the same system. This eliminates tool switching and improves accountability.
Can LaunchBay replace multiple communication tools with one unified client message center?
Yes. LaunchBay is designed to centralize client communication into a single Message Center. Teams can reduce reliance on email, chat tools, and external inboxes while maintaining a clear, client-facing communication hub.

The smarter way to onboard clients

Replace scattered tools with one automated, branded platform built for visibility, consistency, and trust.