One click, and customers get right to work

Every task reminder, portal invite, and notification LaunchBay sends includes a secure magic link. Your customer clicks once and lands in their branded portal, signed in, with their tasks waiting. No account setup, no password, no reason to put it off.
Powering 20,000+ customer onboardings every month
LaunchBayClient Portal Software for B2B Teams

What magic links make possible

A portal that's ready before your customer is.

When a deal closes, the portal spins up automatically. Your customer gets a magic link, clicks it, and lands in a branded workspace with their contracts, forms, and kickoff tasks already waiting.

Progress updates run themselves.

Customers open their portal to a live progress tracker, activity feed, and task list. They always know what's done, what's in progress, and what's on them next.

Reminders that land on the exact task.

When a form is due, a contract needs a signature, or a data export is missing, LaunchBay sends a reminder with a magic link to that exact task.

One click, task complete.

Conversations that stay in the portal.

Customers ask questions and give feedback inside the same workspace where the work lives.

No new logins, no email threads to reconstruct later.

Secure by design.

Every magic link is unique, encrypted, and expires after 14 days.

For teams that want an extra layer of security, the Premium plan adds password-protected portals, and you can require customers to utilize MFA when accessing a portal.

Keep exploring LaunchBay's features

Unified Inbox

Manage every client conversation from one inbox. Internal notes, @mentions, and client-facing messages all tied to the right project.

Learn more

Automations

Pair your portals with automated workflows that trigger tasks, messages, and follow-ups when deals close or milestones are reached.

Learn more

Client Management

Keep a complete record of every client relationship. Track projects, files, email activity, and portal engagement.

Learn more

Frequently Asked Questions (FAQs)

What is a magic link?
A secure, one-click URL sent to your customer by email. It opens their branded portal directly, signed in, with no account creation and no password.
Do customers need to create an account?
No. By default, customers open their portal through a magic link. Password-protected portals are available as an optional setting on the Premium plan.
What can customers do inside the portal?
Complete tasks, upload and download files, approve deliverables, sign contracts, pay invoices, message your team, and track progress in real time.
Can I brand the portal and emails?
Yes. Every plan includes your logo, colors, and company name. Premium adds a custom domain, custom favicon, emails from your own address, and full removal of LaunchBay branding.
How is this different from ClickUp, Monday, or Notion?
Those tools are built for internal teams, so customers have to create accounts and navigate an interface that wasn't made for them. LaunchBay is built for customer-facing work: a clean portal that shows customers exactly what they need to do and nothing else.

Take command of every customer onboarding.

One platform to run, monitor, and manage every customer onboarding, with full visibility into every account.

Ready to stop wondering where things stand?