Every client. Every campaign. One system.

LaunchBay gives social media marketing agencies a single, structured workspace to onboard clients, collect assets, and keep campaigns moving — without the chasing, the chaos, or the dropped ball

Keep client projects moving without burying your team in admin

One platform to onboard, manage,
and retain every social media client

Client Portals

Your agency. Your brand. Zero follow-ups.

Client Portals in LaunchBay are fully branded to your agency and require zero login from your clients. Every social media client gets their own dedicated space to upload assets, complete tasks, and track campaign progress in real time, so your team stops chasing and starts delivering.

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Contracts

Signed and sealed, without leaving the portal.

LaunchBay Contracts let clients review and sign agreements directly inside their portal, no DocuSign required. Close onboarding faster, keep everything in one place, and eliminate the back-and-forth that slows your campaigns down before they even start.

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Invoicing

Get paid on time, every time, without asking twice.

LaunchBay Invoicing lets you collect upfront payments or set milestone-based billing schedules your clients complete right inside their portal. No disconnected payment tools, no chasing down overdue invoices. Just a seamless payment experience built into your onboarding flow.

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Feedback & Approvals

Approvals done. No email threads required.

LaunchBay's Design Proofing lets clients review, annotate, and approve content calendars, ad creatives, videos, and PDFs directly in their portal. Feedback is clear, tracked, and tied to the file, so your team always knows exactly what to action and nothing gets lost.

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Project Progress Tracker

Everyone knows where things stand, always.

LaunchBay's Progress Tracker gives clients a live view of their campaign milestones while giving your team a clear picture of what's on track and what's at risk. Fewer status calls, faster campaigns, and early visibility into issues before they become client problems.

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Integrations

Your tech stack, connected. Your onboarding, automatic.

LaunchBay Integrations connect the tools your SMMA already relies on, including HighLevel, HubSpot, Zapier, Stripe, and more. The moment a deal closes, onboarding kicks off automatically and clients get instant portal access to start providing what your team needs, without anyone lifting a finger.

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“LaunchBay easily saves us over 15 hours a week by removing the need for manual follow-ups and calls to gather client files, feedback, and approvals - so projects move to completion faster.”

Frequently Asked Questions (FAQs)

What is LaunchBay and how does it help social media marketing agencies?
LaunchBay is a client onboarding and project management platform built for growing social media marketing agencies. It centralizes client intake, contracts, payments, approvals, and campaign communication into a single branded system. SMMAs use LaunchBay to standardize onboarding, eliminate manual follow-ups, and scale their client roster without adding headcount.
How does LaunchBay improve social media client onboarding?
LaunchBay automates the entire onboarding process from contract to campaign kickoff. Client agreements, asset requests, brand intake forms, and task assignments are all delivered through a single branded client portal. This reduces delays caused by missing information, shortens time to launch, and creates a professional experience from day one.
Does LaunchBay include client portals for social media clients to complete onboarding tasks?
Yes. LaunchBay provides fully white-labeled, loginless client portals that clients access with a single click. Clients can complete onboarding tasks, submit brand assets, sign contracts, review deliverables, and communicate with your team in one centralized space — all branded to your agency.
Can LaunchBay reduce delays caused by client feedback and approvals on social media content?
Yes. LaunchBay includes built-in design proofing and feedback tools that allow clients to review, annotate, and approve content calendars, ad creatives, videos, and PDFs directly inside their portal. Feedback is centralized and tracked, so revision cycles move faster and content never misses a posting window.
Do client portals include a progress tracker so social media clients can see where their campaign stands?
Yes. LaunchBay client portals include a built-in progress tracker that shows clients exactly where they are in the onboarding and campaign process. Clients can view completed steps, upcoming tasks, and overall progress in real time, reducing status check-in calls and building confidence that campaigns are moving forward.
How does LaunchBay eliminate client follow-up emails and calls during onboarding?
LaunchBay replaces manual follow-ups with automated workflows and one-click reminders. Client tasks, approvals, and asset requests are assigned and tracked automatically based on project progress, so reminders go out without your team having to intervene. No more chasing clients for brand kits, logins, or signed contracts.
Can LaunchBay handle contracts and invoicing for social media agencies?
Yes. LaunchBay includes built-in contracts and invoicing so clients can sign agreements and make payments directly inside their portal. No DocuSign, no separate payment tools. Collect upfront payments or set milestone-based billing schedules, all within the same onboarding flow your clients are already using.
How is LaunchBay different from project management tools like Asana or ClickUp?
Traditional project management tools are built for internal teams. LaunchBay is designed to align your team and your clients inside the same system. It combines client-facing workflows, branded portals, automation, and integrations with your existing tools, giving social media agencies a connected operating system rather than a collection of disconnected apps.
How does LaunchBay help social media agencies scale without hiring more staff?
LaunchBay automates the follow-ups, reminders, and data collection that normally slow teams down. By standardizing onboarding workflows inside one portal, your team can handle more social media clients with the same resources. Scaling becomes predictable, repeatable, and far less dependent on manual coordination.
Can LaunchBay integrate with the tools SMMAs already use?
Yes. LaunchBay integrates with the platforms social media agencies rely on, including HighLevel, HubSpot, Zapier, Stripe, Google Drive, and more. The moment a deal closes in your CRM, onboarding can kick off automatically and clients get instant portal access to start providing what your team needs, without anyone lifting a finger.

The smarter way to onboard clients

Replace scattered tools with one automated, branded platform built for visibility, consistency, and trust.